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Service Desk Procedures & Guidelines

Service Desk Procedures & Guideline


Whereas wholesale printing for patrons at the Reference Desk is not appropriate, a limited amount is during times when printers are down is appropriate.

During these times, printing is limited to 10 pages per patron, black & white. Faculty and staff requesting printing at the library must be referred to their respective departments for their printing needs, whether printing is down or not. 

Money cannot be accepted at the reference desk in exchange for printing.

EAH 7/14/00, yh 11/9/06, rev 5/1/07, rev 11/17/22

John F. Kennedy Memorial Library
California State University, Los Angeles
5151 State University Drive
Los Angeles, CA 90032-8300