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Service Desk Procedures & Guidelines

Service Desk Procedures & Guideline

User groups eligible for CSU+

Patrons groups eligible for CSU+ and InterLibrary Loan privileges:

  • Administrator
  • Early Entrance Program
  • Emeriti Faculty
  • Extended Education
  • Faculty
  • Graduate Student
  • Retiree
  • Special Programs
  • Staff
  • TA/GA
  • Undergraduate
  • Visiting Scholar

Patrons groups ineligible for CSU+ and InterLibrary Loan privileges:

  • Alumni
  • CalState Walkin Patrons
  • Community borrower
  • Default
  • LACHSA patron
  • LA County school patron
  • Reciprocal (User from another CSU or affiliated CC)
  • Stern MASS patron
John F. Kennedy Memorial Library
California State University, Los Angeles
5151 State University Drive
Los Angeles, CA 90032-8300
323-343-3988