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EBSCO Linking and Log-in Issues

Problem Summary

Some of our students and faculty members, mostly Mac users,  have been experiencing log-in issues when accessing EBSCO database articles from OneSearch results.  This issue only affects some students/faculty with the two primary log-in errors as shown below.  While we are working with OneSearch and EBSCO database providers to resolve the problem, you can use these temporary workarounds before the login problem can be finally resolved.

Error Message 1 Error Message 2


John F. Kennedy Memorial Library
California State University, Los Angeles
5151 State University Drive
Los Angeles, CA 90032-8300