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Web Development Guidelines

Be User-Centered

What is user-centered design?

User-centered design (UCD) prioritizes users in the decision-making process. The University Library websites adopt UCD methodology to create tailored experiences that meet users needs without making assumptions. By focusing on informed decisions, we can more effectively achieve our goals.

Why this matters

Great digital experiences emerge from considering the end-user at every phase of the design and development process.

Principles of user research and web design processes

  • Card sorting
  • Surveys
  • User interviews
  • Contextual inquiry
  • Focus groups
  • Usability testing
Work with the Library Web Developer & Designer for guidance on user experience research and web development processes.
*There are various methods to understand users needs, do not rely solely on statistics and data.

Supporting Resources

User-centered Design

User Experience (UX) design for libraries

UX for developers: how to integrate user-centered design principles into your day-to-day development work

Cal State LA University Library
California State University, Los Angeles
5151 State University Drive
Los Angeles, CA 90032-8300
323-343-3988